Hatchers Solicitors

Criteria

Hatchers Solicitors were moving to a new location and needed the building to be ready by move-in date. The building is in a prime location on Welsh Bridge and a challenging one to network

Solution

Connexis provided full network cabling and a new Avaya IP Office communications solution with 80 new phones supplied.  Connexis worked with Hatchers' IT company to enable completely integrated system

Result

The new solution is set up in the Welsh Bridge Head office and the Shrewsbury satellite office is within the extension set up. The Whitchurch office has been added so that all sites now behave as one integrated system with full site-to-site connectivity.  It also means it is easy for staff to hot-desk between offices, taking their number with them.  Overflowing calls from one office to the other is also now possible.

Testimonial

“Connexis have a long association with Hatchers. They understood the challenges and what we wanted to achieve.  We now have a fully integrated phone system for all 3 offices that has improved our ability to communicate with each other and with customers, wherever we are.”

Mark Munro – Head of Wills and Probate.